Alison Spano is the administrative assistant for the Queens Rep Center. Beginning her position during the height of the pandemic, Alison has been instrumental in keeping the rep center operational by consistently helping members and council representatives and handling day-to-day tasks.
How did you first get involved in the union?
I started in August of 2020. I was actively looking for a job and I saw they were looking to fill this position, so I applied. I had my interview and they said I was the best fit for the job!
Tell us a little about what you do for the Queens Rep Center.
I process work permits for out-of-towners, take phone calls, record over-time hours, and take call-outs for any members. I do a lot of organizing with paper work and make sure the reps submit their drop box, which is their daily time, their PTO, and any other papers they send my way, on time. I’m the only admin for the Queens Rep Center so everything does fall on me, but it’s manageable because everyone is so nice and works together. We have about nine reps in the office. They are in and out visiting job sites, so we only cross paths every so often in the mornings.
What is your proudest accomplishment?
When I first started, I was pretty much on my own. I sat with Karen from the Manhattan Rep Center for the first two days, and she helped me out a lot, but after that I had to train myself and learn on my feet. I love helping the guys with anything technology related. They need more help when it comes to technology, so I help with anything that has to do with their iPads, computers, emails, etc.
What is your favorite part of your job?
Honestly, just helping. I feel like my purpose in life is to help others. I love that the reps rely on me to get things done and be organized. That’s really the best part of my job.
What would some people be surprised to learn about the Rep Center?
Everybody here works together and even though we have separate jobs, we help each other out if needed. If somebody needs help with phone calls or a job site, they can ask someone else. They’re all really helpful with each other and I’m really grateful for this opportunity. I’m happy to be a part of this union. Everybody’s been so welcoming and respectful that I really appreciate working here.